Shipping

• US Delivery Time: 1 – 2 Weeks
• Canada Delivery Time: 2 – 3 Weeks
• Europe Delivery Time: 2 – 3 Weeks
• International Delivery Time: 2 – 3 Weeks
• All orders are shipped with tracking.
• Days stated are calculated as business days.
• All Paypal pending orders need 1 more week for verification and processing.
• When it’s the high peak of demand forlogistics / holiday / festival / disaster / strike / demonstration… it will be slower according to the incidents which we can not control.

Returns Policy

We stand behind the quality of our products and guarantee our workmanship. Any defects or errors on our part will result in a replacement at no charge.

Due to all our products are made-to-order so we typically do not accept returns or exchange due to user error such as incorrect selection of sizes, designs, colors, etc.

Please be informed that our products are customized and manufactured under market demand; thus, they are not always available items. Also, advertised images may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor’s display. Hence, please allow the 20% difference between advertised images and the actual item you received.

We accept return on products which were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item or damaged item).

Item(s) must be returned together with proof of purchase.

To complete your return, we require a receipt or proof of purchase. Please contact our support team for more information. Please be informed that you have to pay the return shipping fee.